.twog-v87-status {
  background: linear-gradient(180deg, #f8fbff 0%, #f3f7ff 100%);
  border: 1px solid #d9e5fb;
  border-radius: 18px;
  padding: 16px 18px;
  margin-bottom: 12px;
  display: grid;
  gap: 12px;
}

.twog-v87-status.hidden {
  display: none;
}

.twog-v87-session-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 14px;
  flex-wrap: wrap;
}

.twog-v87-kicker {
  font-size: 11px;
  font-weight: 800;
  letter-spacing: .12em;
  text-transform: uppercase;
  color: #0f62fe;
}

.twog-v87-session-head h3 {
  font-size: 20px;
  line-height: 1.15;
  margin: 4px 0 4px;
  color: #111827;
}

.twog-v87-session-head p {
  margin: 0;
  font-size: 13px;
  color: #64748b;
  max-width: 760px;
}

.twog-v87-badge-row {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}

.twog-v87-badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  border-radius: 999px;
  padding: 6px 12px;
  font-size: 11px;
  font-weight: 800;
  border: 1px solid #cbd5e1;
  background: #fff;
  color: #0f172a;
}

.twog-v87-badge.ok {
  background: #ecfdf5;
  border-color: #bbf7d0;
  color: #047857;
}

.twog-v87-badge.warn {
  background: #fff7ed;
  border-color: #fed7aa;
  color: #c2410c;
}

.twog-v87-badge.info {
  background: #eff6ff;
  border-color: #bfdbfe;
  color: #1d4ed8;
}

.twog-v87-status-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
}

.twog-v87-stat {
  border-radius: 14px;
  border: 1px solid #dbe7fb;
  background: rgba(255,255,255,.8);
  padding: 12px 14px;
}

.twog-v87-stat .lbl {
  font-size: 11px;
  font-weight: 800;
  letter-spacing: .09em;
  text-transform: uppercase;
  color: #64748b;
  margin-bottom: 5px;
}

.twog-v87-stat .val {
  font-size: 18px;
  line-height: 1.15;
  font-weight: 800;
  color: #111827;
}

.twog-v87-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.twog-v87-summary-card {
  border-top: 1px solid #dbe7fb;
  padding-top: 12px;
  display: grid;
  gap: 10px;
}

.twog-v87-summary-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.twog-v87-summary-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.twog-v87-summary-item {
  border: 1px solid #dbe7fb;
  border-radius: 14px;
  background: rgba(255,255,255,.82);
  padding: 12px 14px;
}

.twog-v87-summary-item .lbl {
  font-size: 11px;
  font-weight: 800;
  letter-spacing: .09em;
  text-transform: uppercase;
  color: #64748b;
  margin-bottom: 6px;
}

.twog-v87-summary-item .val {
  font-size: 14px;
  line-height: 1.5;
  color: #0f172a;
}

.twog-v87-summary-span {
  grid-column: 1 / -1;
}

.twog-v87-assistant {
  position: relative;
}

.twog-v87-msg-head {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 10px;
  font-size: 11px;
  margin-bottom: 6px;
  color: #64748b;
}

.twog-v87-msg-head strong {
  color: #0f172a;
  font-size: 11.5px;
  letter-spacing: .02em;
}

.twog-v87-transcript-note {
  font-size: 11px;
  color: #64748b;
  padding: 0 2px;
}

.twog-v87-empty {
  border: 1px dashed #cbd5e1;
  border-radius: 14px;
  padding: 14px 16px;
  background: #f8fafc;
  color: #64748b;
  font-size: 13px;
}

#asktwog.twog-v87-chat-modern #teachBox,
#asktwog.twog-v87-chat-modern #askTwogCategories,
#asktwog.twog-v87-chat-modern #repAvailabilityPanel,
#asktwog.twog-v87-chat-modern #supportQueuePanel,
#asktwog.twog-v87-chat-modern #supportRepTicketRows,
#asktwog.twog-v87-chat-modern #managerQueueReport,
#asktwog.twog-v87-chat-modern .twog-v87-legacy-hidden {
  display: none !important;
}

#asktwog.twog-v87-chat-modern .chat-head p {
  max-width: 58ch;
}

#asktwog.twog-v87-chat-modern #sendChatBtn[disabled],
#asktwog.twog-v87-chat-modern #chatInput[disabled] {
  opacity: .7;
  cursor: not-allowed;
}

#asktwog.twog-v87-chat-modern .chat-status {
  align-items: center;
  background: linear-gradient(180deg, #f8fbff 0%, #f4f8ff 100%);
  border: 1px solid #d9e5fb;
  border-radius: 16px;
  gap: 10px;
  padding: 12px 14px;
}

#asktwog.twog-v87-chat-modern .desk-wrap {
  display: grid;
  gap: 16px;
}

#asktwog.twog-v87-chat-modern .desk-card {
  margin-top: 0;
}

#asktwog.twog-v87-chat-modern .desk-card .desk-actions {
  align-items: center;
  flex-wrap: wrap;
}

@media (max-width: 900px) {
  .twog-v87-status-grid {
    grid-template-columns: 1fr;
  }

  .twog-v87-summary-grid {
    grid-template-columns: 1fr;
  }
}